matejl Terms and Conditions — Rules That Govern Your Account and Platform Use

To register and use matejl, you must be at least 21 years of age and a resident of the Philippines. By completing the registration process, you confirm that all information you provide — including your name, date of birth, email address, and Philippine mobile number — is accurate and up to date. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on the platform. matejl reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable Philippine regulations. Accounts found to belong to ineligible persons will be closed and any remaining balance handled in accordance with applicable rules.

All transactions on the platform are conducted in Philippine Pesos (₱) using supported local payment methods. Deposits are credited to your account balance promptly after successful processing; the exact timing may vary depending on your chosen payment method. Withdrawals are processed through the same local payment channel used for your most recent deposit, subject to identity verification and any applicable wagering requirements. matejl does not charge hidden fees on standard deposits or withdrawals, but your payment provider may apply their own charges — please check with your provider before transacting. Minimum and maximum deposit and withdrawal amounts are displayed on the relevant pages within your account after you log in. The platform reserves the right to delay or decline a withdrawal if there is a reasonable suspicion of fraudulent activity or if verification requirements have not been met. All financial transactions are subject to the platform's anti-money laundering procedures in line with Philippine regulations.

Promotional offers listed on the promotion page are available exclusively to verified registered members who meet the stated eligibility criteria for each offer. Each promotion has its own specific terms, including minimum deposit amounts, wagering requirements, eligible games or sports markets, and expiry dates — these are published in full on the promotion page in plain Philippine English. Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. matejl reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse of bonus offers. Any attempt to exploit promotions through irregular betting patterns, multiple accounts, or coordinated play may result in the cancellation of the bonus and related winnings. Players are encouraged to read all promotion terms carefully before opting in to any offer. Questions about specific promotions can be directed to the support team or answered through the FAQ page.

All games and sports betting markets available on matejl are intended for entertainment purposes only and are accessible exclusively to verified registered members in the Philippines. Bets placed through the bet section or the sports section are final once confirmed; it is your responsibility to review your selections carefully before submitting any wager. In the event of a technical error, system fault, or obvious pricing mistake, matejl reserves the right to void affected bets and return the staked amount to the player's account balance. Game outcomes in the slots section and game lobby are determined by certified random number generation processes, and the platform does not manipulate results in any way. Players must not use automated software, bots, scripts, or any other tools designed to gain an unfair advantage over the platform or other players. Any account found to be engaging in match-fixing, collusion, or other forms of fraudulent play will be suspended immediately and the matter may be referred to the relevant Philippine authorities. matejl's decisions on disputed bets and game outcomes are final after internal review.

matejl reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where the circumstances require immediate action. Grounds for suspension or closure include, but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent transactions, abusing promotional offers, or using the platform from a jurisdiction where online gaming is prohibited. If your account is suspended, you will be notified by email and given the opportunity to respond before a final decision is made, except in cases of serious fraud or legal obligation. Players who wish to voluntarily close their account may do so by contacting the support team; any verified balance remaining at the time of closure will be processed for withdrawal through your registered payment method. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in the platform's operational policies. matejl also reserves the right to close the platform or restrict access to certain regions at any time in compliance with Philippine law and regulatory requirements. All decisions regarding account status are made at the sole discretion of the platform's compliance team.

matejl is committed to providing a safe and responsible entertainment environment for all Filipino players. The platform is open only to persons aged 21 and above, and we actively encourage all members to set personal limits on their deposits, wagers, and session time to help maintain healthy gaming habits. Detailed information about the tools and resources available to help you stay in control is published on the Responsible Gaming page, which we recommend all members read before they begin playing. If you believe that your gaming activity is becoming harmful to yourself or others, you can request a self-exclusion period through the support team, during which your account will be restricted from placing bets or accessing games. matejl does not target or market to vulnerable individuals, and any player who identifies themselves as a minor or as experiencing gambling-related harm will have their account closed immediately. We also cooperate with recognised Philippine support organisations and encourage players to seek professional help if needed. Responsible gaming is not just a policy requirement for us — it is a core part of how we operate and how we treat every member of our community.

Your personal information is collected, stored, and processed in accordance with the matejl Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. We collect only the data necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine regulations. Your data will not be sold to third parties for marketing purposes, and access to your personal information is restricted to authorised personnel and service providers who require it to deliver the platform's services. All content on the matejl platform — including but not limited to logos, game graphics, text, software, and interface design — is the intellectual property of matejl or its licensed content providers and may not be copied, reproduced, or distributed without prior written permission. Unauthorised use of platform content may result in account termination and legal action under applicable Philippine intellectual property law. Players are permitted to access and use the platform solely for personal, non-commercial entertainment purposes. Any feedback or suggestions you submit to the platform may be used by matejl to improve its services without any obligation to compensate you.

matejl may update or amend these Terms and Conditions at any time to reflect changes in platform operations, applicable Philippine law, or regulatory requirements. When material changes are made, registered members will be notified by email or through a prominent notice on the platform prior to the changes taking effect. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any updates. If you do not agree with a change to these terms, you should stop using the platform and contact the support team to arrange account closure. The most recent version of these Terms and Conditions will always be available on this page and will display the date it was last updated. For any questions about these terms or your rights as a Filipino player on the platform, the FAQ page is the best starting point for quick answers.